Periphera's Partners

Hasselt

Tele-Office is a non-profit making company set up in 1995 to provide jobs for home based teleworkers; its employees are disabled people with a greatly reduced mobility. It offers tailor made services for business companies. More specific office-services as: data-entry & processing, word processing, desk top publishing, software programming and other tailor made assignments. At present the principal clients are: ITT Promedia (Golden Pages), Pizza Hut Benelux and a local Institute for Higher Education.

 

Periphera Actions:

• A customer call centre was implemented to enable new work opportunities from an urban location using a scaled-down call centre technology. Disabled people now provide a front end for local public authority multi-lungual access services allowing all minority groups equality of access to information and services. This was progressively implemented from the pilot through to demonstrator, and is now ready for larger scale exploitation and commercialisation.

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